Returns & Exchanges
At Apex Apparel, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items. Our streamlined process ensures that if your fit isn't perfect, we will make it right as quickly as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
After submitting your request, download and print the prepaid shipping label provided and secure it to your original packaging.
- 3.Drop Off Package
Take your package to the nearest authorized carrier location; ensure all original tags are attached and the item is in its original condition.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.